📞 470-355-0477 📧 support@themacspace.com 📍 2200 Roswell Rd, Marietta
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Book Thermal Diagnosis

Before You Panic

Some heat is completely normal. Your MacBook has a metal chassis that doubles as a heatsink - it's designed to feel warm under load. That's the computer doing its job. What's not normal is sustained heat where the keyboard area is too hot to touch comfortably, fans running at full blast for extended periods, and the system slowing to a crawl. If you're experiencing that combination - heat, fan noise, and throttled performance - something is wrong internally. The #1 cause we see is years of dust buildup blocking airflow through the heatsink and fan assembly. The good news is that's very fixable.

Why Your MacBook Is Overheating

In our shop, overheating MacBooks almost always come down to one of three hardware causes - and sometimes a fourth software cause that's worth checking before you bring it in.

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Dust and Debris Buildup

This is the most common cause by far. Your MacBook pulls air in through vents, across the heatsink, and out through the exhaust. Over time, dust, pet hair, and debris clog the heatsink fins and fan blades. Once airflow is restricted, the cooling system can't do its job. This affects every MacBook - Intel models from 2012 to 2020 are especially prone, but Apple Silicon machines accumulate dust too. If you've never had the inside of your MacBook cleaned, this is almost certainly contributing.

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Dried Thermal Paste

Between the CPU (and GPU on older models) and the heatsink sits a thin layer of thermal paste. This compound transfers heat from the chip to the heatsink where fans can blow it away. Factory thermal paste dries out and hardens after about 3 to 5 years, losing its heat transfer efficiency. When that happens, the chip runs hotter even though the fans and heatsink are working fine. Replacing the thermal paste is one of the highest-impact things you can do for an older MacBook's performance.

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Fan Failure

MacBook fans have bearings that wear out over time. A failing fan might spin slower than spec, make grinding or clicking noises, or stop spinning entirely. Most MacBook Pro models have two fans - if one dies, the remaining fan can't compensate, and the machine overheats under any real workload. We see fan failures most often in machines that are 5+ years old or have been running in dusty environments.

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Software Runaway Processes

Before assuming hardware, check Activity Monitor. The kernel_task process sometimes spikes to 500%+ CPU as macOS tries to generate "fake" load to throttle a hot CPU. Spotlight indexing after a macOS update can peg your CPU for hours. And Chrome is notorious for eating CPU with dozens of open tabs. If your overheating started right after a macOS update or software install, this might be the culprit - and it's free to fix.

What Happens When Your MacBook Overheats

Overheating isn't just uncomfortable - it actively damages your MacBook over time. Here's what sustained high temperatures do to the internals:

  • Thermal throttling - macOS forces the CPU to slow down to reduce heat output. That's why your MacBook feels sluggish when it's hot. The system is literally reducing performance to protect itself.
  • Shortened component lifespan - Electronic components are rated for specific temperature ranges. Running consistently above those ranges degrades solder joints, capacitors, and chip packaging over time.
  • Logic board damage - Prolonged overheating can cause solder joints to weaken and eventually crack, especially on BGA (ball grid array) chips. This leads to intermittent failures and eventually a dead board.
  • Battery degradation - Lithium batteries hate heat. A MacBook running hot constantly will see accelerated battery health decline. Apple rates battery longevity assuming normal operating temperatures - sustained heat voids that assumption.
  • Kernel panics and crashes - When internal temperatures exceed safe limits, macOS will shut down to protect the hardware. Frequent kernel panics or sudden shutdowns during heavy use are a sign that thermal management is failing.

The longer you let an overheating problem go, the more expensive it gets. What starts as a simple cleaning and thermal paste job can turn into a logic board repair if the heat damage accumulates.

Our Thermal Service

A full thermal service addresses every component in your MacBook's cooling system. Here's what we do:

1

Full Internal Cleaning

We open the machine and remove all dust and debris from the fans, heatsink fins, and internal components. This isn't a quick blast of canned air - we use compressed air combined with brush cleaning to get everything out of the heatsink channels where buildup is worst.

2

Thermal Paste Replacement

We remove the old dried factory thermal paste, clean the CPU and GPU die surfaces, and apply fresh high-quality thermal compound. Good thermal paste makes a significant difference - we've seen machines drop 15-20 degrees Celsius after a repaste alone.

3

Fan Inspection and Replacement

We test both fans for proper RPM, bearing noise, and consistent spin. If a fan is failing or showing signs of wear, we replace it. A fan that sounds fine at idle might be underperforming at full speed - we check the full range.

4

Thermal Pad Replacement

In addition to thermal paste on the CPU/GPU, MacBooks use thermal pads on VRM (voltage regulator module) components and other heat-generating chips. We replace these where applicable to ensure all heat sources have proper thermal contact with the heatsink.

5

Stress Testing and Verification

After reassembly, we run stress tests to push the CPU and GPU to full load while monitoring temperatures in real time. We verify that temps stay within normal range and that the fans ramp up correctly. You get your machine back with confirmed normal thermal behavior.

Intel vs Apple Silicon - Overheating Differences

Not all MacBooks overheat the same way. The architecture matters, and knowing which chip you have helps set the right expectations.

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Intel MacBooks (2012-2020)

Intel MacBooks run hotter by nature. The Intel chips generate significantly more heat than Apple Silicon, which is why these machines have larger heatsinks and more aggressive fan curves. Thermal paste degradation is a bigger deal on Intel machines because the paste is doing more work - bridging a larger thermal gap under higher heat loads. If you have a 2015-2019 MacBook Pro and you've never had thermal service, it almost certainly needs it. These are the machines where we see the most dramatic temperature improvements after service.

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Apple Silicon (M1 and Later)

Apple Silicon chips are far more power-efficient and generate less heat. But that doesn't make them immune. Dust still accumulates and blocks airflow. The M2 MacBook Air is a special case - it has no fan at all, relying on passive cooling through the chassis. If the internal thermal pads lose contact or dust insulates the heat spreader, it throttles under sustained load. MacBook Pro models with M1/M2/M3 Pro and Max chips do have fans, and those fans still need clear airflow paths. We see fewer overheating issues with Apple Silicon, but they happen.

MacBook Overheating FAQ

Is my MacBook supposed to get hot? โ–ผ

Warm is normal. Hot is not. Your MacBook's aluminum body is designed to dissipate heat, so it will feel warm during intensive tasks like video editing, compiling code, or running multiple apps. That's by design. But if the keyboard area is uncomfortably hot to touch, fans are running at full speed constantly, or the system is slowing down - that's thermal throttling, and it means the cooling system can't keep up. Time for a thermal service.

How often should I get thermal service on my MacBook? โ–ผ

For most people, every 3 to 5 years is a good interval. If you work in a dusty environment, have pets, or use your MacBook on soft surfaces like beds and couches that block vents, you may want to come in sooner. Intel MacBooks benefit more from regular thermal service than Apple Silicon models due to the higher heat output. If you notice fans running louder than they did when the machine was new, that's a good sign it's time.

Can overheating permanently damage my MacBook? โ–ผ

Yes. Short-term overheating triggers thermal throttling, which protects the hardware by slowing down performance. But sustained overheating over weeks or months can weaken solder joints on the logic board, accelerate battery degradation, and shorten the lifespan of other components. We've seen logic boards fail from long-term heat damage that could have been prevented with a simple thermal service. The earlier you address it, the less risk of permanent damage.

How much does thermal service cost? โ–ผ

A full thermal service - internal cleaning, thermal paste replacement, fan inspection, and stress testing - is one of the most affordable maintenance services we offer. The exact price depends on your model, and if fans need replacement that's an additional part cost. We provide a firm quote after inspection so you know exactly what you're paying. Considering it can extend the life of your MacBook by years and prevent costly board-level repairs, it's one of the best value services we do.

Can I clean the inside of my MacBook myself? โ–ผ

You can remove the bottom cover and blow out some dust with compressed air, and that's better than nothing. But a proper thermal service requires removing the heatsink, cleaning the old thermal paste off the CPU die, and applying new compound correctly - too much or too little thermal paste both cause problems. Fan replacement requires specific parts and careful cable routing. If you're comfortable working on electronics and have the right pentalobe screwdriver, basic dust removal is fine as a stopgap. For the full thermal paste and pad replacement, we recommend having it done professionally.

MacBook Running Hot? Bring It In.

We'll inspect the cooling system, clean it out, and get your MacBook running at proper temperatures. Free initial inspection.

Serving the Greater Atlanta Metro Area

Located in Marietta, we serve customers from across the Atlanta metro area including Roswell, Kennesaw, Woodstock, Smyrna, Acworth, Cartersville, Adairsville, and all of Cobb, Cherokee, and Fulton counties. Just off I-75 with easy access from anywhere in the metro Atlanta area.

Visit The Mac Space

2200 Roswell Rd. Suite 130, Marietta, GA 30062

Mon-Fri: 11AM-6PM | Sat-Sun: Closed

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